For businesses whose Google presence has been neglected, half-finished or never set up properly. Which is most of them.
What we do, and when
- Weeks 1–2Day-0 baseline report. Profile audit. Full profile fix: categories, services, hours, description, photos, attributes, links, questions and answers.
- Weeks 3–4Review system built on your existing text or email channel. Compliant message wording. A simple front-desk or on-the-job routine, written down.
- Months 2–3Every review answered within two working days. One post a week. A monthly check-in email. Anything Google changes, handled.
- Day 90Day-90 comparison report, and a straight recommendation: stop, keep, or grow.
What you end up with
- A finished profile that shows Google exactly what you do and where.
- A review routine your team can run in about 30 seconds per customer.
- Every review answered, good or bad.
- A profile that looks alive.
- Two dated reports you can compare side by side.
Not included
Paid ads, website changes, social media, content beyond Google posts, and anything that breaks Google's rules.
Who it's not for
Businesses whose customers come almost entirely from referrals or contracts (we'll say so in the free check). Businesses rated below 4.0 because of service problems, because marketing won't fix that. Chains and franchises with their own marketing team.